CES 2019: The Year of Virtual Assistants, 5G and Cool Tech
It’s a highly caffeinated, buzzworthy, event
that keeps you wanting more. Each year, 70,000 exhibitors and over 180,000
attendees descend on Las Vegas to attend the long-standing Consumer Electronic
Show (CES). This massive event hosts presentations of new products and technologies
from companies big and small. Here are a few tech trends that will have an
impact of consumers, business, and brands.
5G,
the next-generation cellular network
Wireless technology has become essential to
our daily lives, and it’s about to get exponentially better. 5G is the next big
evolution – set to deliver faster connections and the ability to handle much
greater data volume. This could mean reinvention in business, from innovation
in R&D to new ways of communication. For example, in retail, this could mean
making every moment shoppable – from interactive packaging to smart supermarkets.
Smart
Tech has gotten Smarter
From Whirlpool’s smart kitchen that helps you
plan your meals on a touch screen on the front of your refrigerator, to a
wearable technology ring (yes, a piece of jewelry containing your credit
card information that allows you tap to make a purchase), the showroom floor at
CES did not disappoint. This transformation of helpful gadgets and assistants is
something that Google executive, Nick Fox, said is a focus for them,
“We’re really
leaning into the Assistant as the best way to get things done, helping you for
lots of things as you go about your day.” - Nick Fox of Google
PIVOT, a smart tech company based in California is teaming up with self-insured employers and health plans to help
their employees and member stop smoking. The mobile experience is similar to any
fitness tracker in that is measures everything. However, in this case, Pivot offers a breath sensor to measure carbon
monoxide in the breath that then logs information into a personal dashboard.
The dashboard then gives the user information like time and money spent on smoking.
The Pivot Experience at CES |
Not
your parents TV
One of the bigger trends of 2019 is the debut
of the 8K TV by LG. Although content of such high quality is yet to be created,
the OLED TV was a show stopper. The roll-up feature adds a practical element, freeing
up wall space and hiding the large box that is otherwise an eyesore when turned
off. Robert Cole, founder and CEO of World Wide
Stereo, believes 8k is just another distraction, “…encouraging customers to
second guess that aspirational 4K purchase. My guys on the floor learned
quickly not to lead with the 8K story. The presentation was more about it being
future-proof with the best technology available. As more 8K TVs are released,
the story will evolve."
The takeaway for consumers is whether or not
beauty and convenience outweighs utility and value.
Health
and Wellness, and your Personal Assistant
In the tech world, there are already hundreds of health and wellness apps and gadgets. From tracking your fitness to your food intake, it's a category that seems to be full of choices. At CES this year, the devices seemed to have gotten smaller, voice enabled, and AI intelligent. The companion robot was no exception. Aibo, developed by Sony, is meant to learn tricks and behaviors through positive reinforcement. Unfortunately, Aibo is currently sold out, but if you're interested, this little non-furry friend could set you back $2,899.
Within the health and wellness category, there was also new innovation in Baby Tech. A company called BlueSmart created a fascinating technology that tracks your baby's intake and consumption patterns through temperature, amount by voice, duration, and angle. What's next? Now we just need a robot dog to help feed your baby!
Key Takeaways
- Technology will continue to become more integrated with our daily lives, however, it's important to understand and distinguish tech that adds value and provides utility vs. a cool gadget/trend.
- Bigger companies, like Sony, Whirlpool, and Samsung, still dominate the marketplace (and CES) when it comes to tech, but there are smaller companies that are gaining traction and helping to solve critical challenges.
- As advertisers and marketers, it's important for us to understand how technology plays a role in how we think about interacting with our customer, and how we can meet them where they are already consuming (just not at CES).